Privacy Policy

This Privacy Policy explains how WatiqaSign collects, uses, and protects information when you use our platform to manage simple electronic signatures and document workflows.

Information we collect

We may collect the following types of information:

Account information

• Name
• Email address
• Company name
• Role within the organization

Document and signing data

• Document identifiers
• Signing status
• Signature events
• Audit trail records

Technical data

• IP address
• Browser and device type
• Event timestamps
• System logs required for platform security

Cookies

We use cookies to improve performance, remember preferences, and maintain session security.

How we use information

We use information to:

• Operate the simple electronic signature service
• Manage and send signature requests
• Secure the platform and prevent fraud
• Provide customer support
• Improve performance and features
• Meet legal obligations

Legal basis for processing

We process personal data based on:

• Performance of a contract with the user
• Compliance with legal obligations
• Legitimate interests in operating and securing the service

Where required, we rely on user consent for specific processing activities.

How we share information

WatiqaSign does not sell personal data.

We may share information only with:

• Infrastructure and hosting providers
• Analytics or technical support tools
• Authorities where a binding legal request applies
• Parties involved in a merger or acquisition

Data retention

We retain data while the account is active or as needed to provide the service.

Audit trail records and related document metadata may be retained for longer periods to meet legal obligations or protect user and platform rights.

Security

We apply technical and organizational safeguards including:

• Encrypted HTTPS communications
• Access controls and permission management
• System event logging
• Security monitoring of infrastructure

International data transfers

Data may be processed in multiple countries. We apply appropriate safeguards to protect data during transfers.

User rights

Depending on your location, you may have rights to:

• Access your data
• Correct your information
• Request a copy of your data
• Request deletion where permitted by law

Contact

For privacy-related questions: contact@watiqasign.com